Open to opportunities

Adam User

@adamuser2

Message

Dedicated cyber security specialist with a passion for continuous learning.

United Kingdom

Message

What I'm looking for

I am looking for a role that fosters growth, innovation, and collaboration in cyber security.

I am a dedicated and eager cyber security specialist with a strong passion for continuous learning and innovation. With 6 years of experience in the industry, I have developed a strategic mindset and keen attention to detail, which allows me to contribute effectively to both personal and shared goals. Building lasting relationships based on trust and delivering on promises are core values that guide my professional journey.

Throughout my career, I have progressed through various roles, starting from an Internal IT assistant to my current position as a Network Engineer. My experience includes managing Vulnerability Management operations, monitoring client networks for suspicious activity, and providing support for security infrastructure worldwide. I take pride in staying current with technology, recently renewing my CCSA and CCSE certifications, which not only enhances my skills but also strengthens my company's partnerships with vendors.

I am eager to further develop my career in cyber security, particularly in areas such as threat hunting and incident response. I am passionate about learning and growing in this dynamic field, and I look forward to contributing to a team that values innovation and collaboration.

Experience

Work history, roles, and key accomplishments

Network Engineer

Sapphire

Jul 2021 - Present (3 years 11 months)

Provides support for external clients' security infrastructure worldwide, troubleshooting issues ranging from VPN tunnel failures to incorrect firewall routing and failed network vulnerability scans. Primarily works with Checkpoint, Forcepoint, and Tenable, maintaining case updates using Jira and Salesforce.

Checkpoint Forcepoint Tenable VPN Firewalls Jira Salesforce

Tier 1 Security Analyst

Sapphire

Mar 2020 - Present (5 years 3 months)

Monitored client networks for suspicious activity and triaged network-based events/alerts across various tools including LogRhythm SIEM, Microsoft Sentinel, Defender XDR, Carbon Black, and Tenable. Performed health checks, identified indicators of compromise, and conducted threat hunting.

SIEM LogRhythm Defender XDR Carbon Black Tenable Threat Hunting Incident Response Threat Intelligence

Vulnerability Management Specialist

Sapphire

Mar 2019 - Present (6 years 3 months)

Managed a large client's Vulnerability Management operations, configuring IP ranges, schedules, and Web Application Scans. Troubleshot virtual and on-premise servers and advised on remediation actions using Tenable Vulnerability Management and Security Centre.

Vulnerability Management Tenable Web Application Scanning Virtual Servers

Internal IT

Sapphire

Apr 2018 - Present (7 years 2 months)

Assisted with the deployment, maintenance, and support of internal IT infrastructure including AD, SEG, Proxy, Exchange Admin, Firewall Policy, Asset Management, and Vulnerability/Patch Management. Contributed to the smooth operation of internal IT systems.

Active Directory Proxy Asset Management Patch Management Vulnerability Management IT Support

Pre Assessment

Student Loans Company

Sep 2015 - Present (9 years 9 months)

No description provided.

Customer Service Administration Data Entry Communication Problem Solving

Games Programmer

Sock Monkey Studios

Jun 2015 - Present (10 years)

No description provided.

C#Game Development Programming Software Development Debugging

Customer Advisor

Student Finance England

Nov 2012 - Present (12 years 7 months)

No description provided.

Customer Service Communication Data Entry Problem Solving

Sales Assistant

Officers Club

Nov 2010 - Present (14 years 7 months)

No description provided.

Sales Customer Service Retail Operations Merchandising

Delivery Staff

Jul 2010 - Present (14 years 11 months)

No description provided.

Logistics Delivery Inventory Management Customer Service Teamwork

Customer Service Advisor

Orange

Aug 2007 - Present (17 years 10 months)

No description provided.

Customer Service Telecommunications Problem Solving Communication

Bar Staff

Inside Out

Apr 2006 - Present (19 years 2 months)

No description provided.

Customer Service Food And Beverage Service Inventory Management Teamwork

Hotel Staff

Greenbank Hotel

Sep 2004 - Present (20 years 9 months)

No description provided.

Hospitality Customer Service Housekeeping Teamwork

Education

Degrees, certifications, and relevant coursework

Teesside University

BSc Hons, Computer Science

Studied Computer Science at Teesside University. The curriculum covered various aspects of computing, preparing me for a career in technology.

University of Durham

Foundation, Computer Science

Completed a Foundation in Computer Science at the University of Durham. This program provided foundational knowledge essential for further studies in the field.