Aniefiok Ukpong
@aniefiokukpong
IT and cybersecurity professional with forensic science expertise, skilled in troubleshooting and secure data handling.
United KingdomWhat I'm looking for
I am a CompTIA A+ and Network+ certified IT and cybersecurity professional with a master’s degree in forensic science, bringing an investigative and analytical mindset to technical roles.
I have experience supporting UK government and financial services operations, handling identity verification, secure case management, and compliance with GDPR while processing high volumes of sensitive records.
My technical background includes systems and IT support, networking and security tools (Wireshark, firewalls, endpoint protection), cloud virtualization (VMware, Azure), and command-line automation with PowerShell.
I seek roles where I can apply my troubleshooting, access management, and SOC/forensic skills to strengthen security posture, support incident monitoring, and deliver reliable IT support.
Experience
Work history, roles, and key accomplishments
Sales & Business Development Volunteer
Pyralink Innovation Ltd.
Aug 2025 - Present (2 months)
Support promotion of cybersecurity solutions and gain hands-on exposure to endpoint protection, SIEM-lite monitoring, and phishing defense tools while assisting with technical documentation and client communications.
HCDebt Resolution Specialist
HM Revenue & Customs
Mar 2024 - Present (1 year 7 months)
Manage identity verification and payments for UK taxpayers, updating sensitive case data in compliance with GDPR and processing hundreds of records weekly while escalating technical issues to specialist teams.
Client Support Analyst
Zenith Bank PLC
Sep 2014 - Sep 2022 (8 years)
Monitored transaction logs and login activity, escalated suspicious patterns to security teams, and led a 20-officer team to improve service turnaround time by 20% while maintaining regulatory compliance.
Education
Degrees, certifications, and relevant coursework
UEUniversity of the West of England
Master of Science, Forensic Science
Completed a Master of Science in Forensic Science with coursework and skills applicable to digital forensics and investigative analysis.
UCUniversity of Calabar
Bachelor of Science (Hons), Biochemistry
Earned a Bachelor of Science (Hons) in Biochemistry with foundational laboratory and analytical skills.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Job categories
Skills
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