Mutiat Ahmed

I am an organized, detail-oriented virtual assistant with hands-on experience in administrative support, calendar management, and customer communication. I prioritize clear communication and efficient processes to keep remote teams coordinated.

At WOSAM Arena I managed calendars, client communications, HR documentation, employee onboarding, and maintained organized digital filing systems while creating social media content and monitoring engagement analytics.

I also worked as a Customer Support Specialist at Teleperformance Nigeria, where I evaluated and confirmed customer information, responded to client queries remotely, and ensured a seamless application process.

I hold a B.A. in English and Literary Studies and have completed an AI Operations and Customer Experience upskill program. I am fluent in English and Yoruba, proficient with Microsoft Office, and committed to continuous improvement and data-driven problem solving.