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Mutave MutuaMM
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Mutave Mutua

@mutavemutua

I improve inventory visibility, workflow accuracy, and operational efficiency.

United States
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What I'm looking for

I'm looking for operations, logistics coordination, and process improvement roles where I can improve workflow accuracy, inventory visibility, and efficiency while gaining exposure to automation and AI-driven workflows.

At SXTH Element Engineering, I built a centralized reconciliation workflow prototype connecting Shopify, Stratagem, and QuickBooks to automate variance detection, validate COGS, improve inventory visibility, and streamline exception tracking.

I've managed end-to-end workflows across procurement, logistics, financial coordination, purchase orders, shipment tracking, payments, and vendor communication. I improved visibility and follow-ups across 50+ active POs, reducing delivery delays by 20% and improving response times by 30%.

Experience

Work history, roles, and key accomplishments

SXTH Element Engineering logoSE
Current

Executive Management Assistant

Apr 2025 - Present (1 year 4 months)

The business was managing inventory, GIT, Shopify sales, and accounting data across multiple systems, making reconciliation time-consuming and increasing the risk of variances and limited operational visibility. I designed and built a centralized reconciliation workflow prototype that connected Shopify, Stratagem, and QuickBooks data to automate variance detection, validate COGS, improve inventory

AIG logoAI
Current

Customer Service Representative

Provided customer service support, addressing client inquiries and resolving issues.

Trackinghub Limited logoTL

Sales and Client Service Representative

Jul 2020 - Apr 2025 (4 years 9 months)

Handled sales and client service responsibilities, ensuring customer satisfaction and supporting operational workflows.

Horizon Contact Centers Ltd logoHL

Customer Service Representative

Jan 2019 - Dec 2021 (2 years 11 months)

Delivered customer service support, handling inquiries and maintaining client satisfaction.

Education

Degrees, certifications, and relevant coursework

KU

Kenyatta University

Bachelor of Commerce, Finance, General

Tech stack

Software and tools used professionally

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