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@mustafakaswani
Seasoned data professional driving business excellence through analytics & AI.
As a seasoned data professional, I have dedicated my career to driving business excellence through analytics and AI. Currently, I serve as the Insights & Analytics Manager at the Dubai Chamber of Commerce, where I architected an Azure SQL + Databricks lakehouse that consolidated 15 systems and achieved a remarkable 97% data quality. My initiatives, such as deploying a generative-AI interface and launching automated Power BI dashboards, have significantly improved operational efficiency and decision-making processes.
In addition to my technical expertise, I am passionate about mentoring and developing talent within my team. I successfully built and coached a six-member analytics guild, achieving 100% retention and promoting two team members to senior roles within a year. My entrepreneurial spirit is reflected in my side project, Remote Thera, where I designed an AI-driven mental health assistant that has garnered a 96% customer satisfaction rate. I thrive in dynamic environments where I can leverage my skills to create impactful solutions.
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Work history, roles, and key accomplishments
Remote Thera
Sep 2024 - Present (1 year 2 months)
Designed and launched Thera, a retrieval-augmented mental-health assistant serving 50+ users with 96% CSAT. Built the full stack (Flask + React, LangChain, Pinecone vector DB, LLM) to ingest therapy transcripts and classify them by modality.
Dubai Chamber of Commerce
Jul 2023 - Present (2 years 4 months)
Architected an Azure SQL + Databricks lakehouse consolidating 15 systems, launching with 97% data-quality. Deployed a generative-AI interface that enabled executives to ask plain-language questions, halving ad-hoc requests.
Talabat - Delivery Hero
Nov 2020 - Present (5 years)
Led the migration of 8 markets to BigQuery + Looker, building a governed semantic layer and 60+ interactive dashboards, which grew self-serve users 6x in 6 months. Designed a real-time operations cockpit that cut late deliveries 12% and raised on-time rate to 96%.
Havas - Emirates Airline
May 2019 - Present (6 years 6 months)
Integrated booking, loyalty, and digital datasets into governed Postgres marts, enabling route-level profitability analysis. Created Tableau dashboards and an A/B-testing framework that shifted USD 15M in media spend and lifted conversion by 32%.
Assembly
Jan 2018 - Present (7 years 10 months)
Created, tested, analyzed, and reported on digital marketing campaigns to optimize e-commerce performance. Automated Google Analytics and ad-platform pipelines, saving 25 hours/week of manual reporting.
Dentsu
Sep 2017 - Present (8 years 2 months)
Recruited to the firm's strategy & insights arm to develop a proprietary consumer research tool, 'The Consumer Connection System (CCS)'. Delivered insight decks for new-business pitches using cluster analysis to size high-value audience segments.
Degrees, certifications, and relevant coursework
Master of Science, Consumer Analytics & Strategy
Completed a Master of Science in Consumer Analytics & Strategy, focusing on advanced analytical techniques and strategic applications in consumer behavior. Gained expertise in leveraging data to drive business decisions and consumer insights.
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