Divya K
@divyak4
Data analyst with strong analytics, ETL optimization, and ML experience driving operational impact.
What I'm looking for
I am a data analyst with hands-on experience optimizing ETL pipelines, building operational dashboards, and delivering ML-driven analytics that reduce costs and improve reliability. At my current role I reduced ETL runtime by 43% and cut yearly SLA breaches significantly while owning data provisioning for 40+ org-wide reports.
Previously, I worked in data science roles where I led analyses that reduced top service drivers by 16% and delivered anomaly detection and device scoring solutions that improved incident prediction and remediation. I have product ownership experience for internal tools that monitor channel traffic and surface key KPIs to teams.
I enjoy developing end-to-end solutions — from data engineering and pipeline automation to model development and dashboarding — using Python, SQL, AWS, and visualization tools like Tableau and QuickSight. I have a track record of launching global dashboards and metrics adopted by multiple teams.
I am motivated by opportunities to translate complex data into actionable recommendations, mentor cross-functional teams, and build scalable analytics that directly impact finance, supply, and customer experience.
Experience
Work history, roles, and key accomplishments
Optimized Inventory and Audit ETL pipelines reducing runtime by 43% and yearly SLA breaches from 36% to 4%; owned concessions calculation logic powering 40+ org-wide reports and launched 25+ global operations dashboards to improve decision-making.
Engineer II - Data Science
Verizon
Jul 2022 - Oct 2023 (1 year 3 months)
Performed deep-dive analyses on service desk data reducing top drivers by 16%, owned a Slack monitoring app for agent KPIs, and designed device scoring algorithms to automate replacement recommendations.
Engineer I - Data Science
Verizon
Aug 2020 - Jul 2022 (1 year 11 months)
Reduced password reset tickets by 37% via workflow improvements, developed topic modeling pipelines to accelerate downstream models, and implemented anomaly detection that improved major incident prediction accuracy by 25%.
Education
Degrees, certifications, and relevant coursework
APJ Abdul Kalam Technological University
Bachelor of Technology, Computer Science & Engineering
Activities and societies: Final year thesis on CNN-based fingerprint classification; education volunteering
Completed a Bachelor of Technology in Computer Science & Engineering, graduating in September 2020.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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