I'm looking for a remote role in operations, data entry, or admin support where accuracy and reliability matter. I do my best work with clear processes and expectations, and I learn new tools quickly. I'd like a team with proper onboarding and room to grow, as I'm building toward a data analyst career. I work well independently and stay consistent without close supervision.

Musaib Ahsan
@musaibahsan
IT student and Porter Customer Support Executive with 4+ years in operations. Strong in Excel, learning data analysis. Seeking remote roles.
What I'm looking for
I'm a third-year Bachelor of IT student at the University of Kashmir (graduating 2027) and, since March 2026, a Customer Support Executive at Porter, where I handle phone support, order tracking, and escalations using CRM and dialer software. Before that, I spent 4+ years running daily operations for my family's retail business, managing billing, inventory across 300+ products, and 10+ suppliers with zero recurring cash or billing discrepancies. I have a strong grasp of Excel, MS Office, Google Workspace, and HTML/CSS, and working knowledge of Python. I'm currently learning data analysis and aiming for a data career, with a Master's in AI after graduation. I'm looking for a remote role in operations, data entry, or admin support where accuracy matters.
Experience
Work history, roles, and key accomplishments
Customer Support Executive
Porter
Mar 2026 - Present (7 months)
Provide phone-based customer support, resolving queries and issues for customers and delivery partners. Handle order tracking and escalation resolution using CRM/dialer software (Ameyo).
Operations & Customer Support Assistant
Family Retail Business
Jan 2021 - Jan 2026 (5 years)
Performed daily data entry and record-keeping for 50+ customers a day with zero recurring cash or billing discrepancies. Maintained inventory records across 300+ product lines and coordinated ordering with 10+ suppliers.
Education
Degrees, certifications, and relevant coursework
University of Kashmir
Bachelor of Information Technology, Information Technology
Currently in the 3rd year of a Bachelor of Information Technology program, expected to graduate in 2027.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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