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Etim Usang

@etimusang

I am a customer-focused computer science graduate skilled in data analysis and IT support.

Nigeria
Message

What I'm looking for

I’m seeking a customer-service role where I can apply technical and data-analysis skills to resolve issues quickly, support users, and grow within a collaborative, customer-focused team.

I am a B.Sc. Computer Science graduate from the University of Calabar with practical experience as a Systems Analyst and Data Analyst. I have supported users, implemented system upgrades, and improved data organization for administrative teams.

For my final year project I developed a Data Leakage Detection system using Java, which demonstrates my commitment to data security and ability to solve complex problems. My hands-on roles strengthened my analytical, coding, and security-protocol knowledge while working directly with end users.

I bring strong communication, problem-solving, and multitasking abilities to customer-facing and technical roles, and I am motivated to deliver excellent support, resolve issues efficiently, and contribute to a positive team environment.

Experience

Work history, roles, and key accomplishments

FA

Computer Operator / Data Analyst

Federal Capital Territory Administration

Sep 2024 - Aug 2025 (11 months)

Used data analysis to resolve administrative issues and support informed decision-making; improved data organization to make records more accessible and accurate for staff.

Education

Degrees, certifications, and relevant coursework

University of Calabar logoUC

University of Calabar

Bachelor of Science, Computer Science

B.Sc. Computer Science degree from the University of Calabar completed in May 2024. Final year project focused on data leakage detection using Java.

FS

Federal Airport Authority of Nigeria Secondary School

Secondary School Certificate, Secondary Education

Completed secondary education and obtained West African and National Examination Council qualifications in June 2014.

FC

FGGC Staff Nursery & Primary School, Calabar

First School Leaving Certificate, Primary Education

Completed primary education and obtained the First School Leaving Certificate in July 2008.

Tech stack

Software and tools used professionally

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Etim Usang - Computer Operator / Data Analyst - Federal Capital Territory Administration | Himalayas