Mungo MCCONACHIE

Managed high-volume end-to-end labour hire procurements, processing up to 40 activities at peak and driving SharePoint-based digital transformation to automate procurement documents and improve data reporting.

Performed high-quality AI evaluation and annotation of text and images following detailed guidelines to improve system performance and consistency across large datasets.

Tender assessor and co-lead of a Conformance Team for a ~$6B disability employment procurement round; delegated tasks across 15 team members and produced conformance reporting and QA to ensure consistent scoring.

Labelled and reviewed text and image data and scored AI outputs for accuracy and alignment to guidelines, contributing to high-quality training datasets for AI models.

Assessed complex grant submissions for infrastructure projects up to $20M and performed QA of colleagues' assessments, averaging one assessment per day across extensive supporting materials.

Managed and monitored ~25 complex contracts with charities, conducted bi-annual performance and cost analysis using Qlik/Excel to inform policy and program reporting.

Investigated and determined initial liability injury claims under complex legislation, managing caseloads up to 100 and consistently meeting weekly KPIs.

Activities and societies: Broadcast captioning and closed captioning services for Deaf community; use of live-captioning software and transcription of recorded broadcasts.

Completed a Graduate Certificate in Data Science with coursework and practical captioning/broadcast accessibility work focused on media and AI-related tools.

Activities and societies: Transcription and captioning work; development of rapid typing and language accuracy skills.

Earned a Bachelor of Psychology with training in Australian English terminology, rapid transcription skills and domain knowledge across multiple fields.