Open to opportunities

Muneeb Khan

@muneebkhan2

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Detail-oriented operations and IT professional skilled in data integrity.

United Kingdom

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What I'm looking for

I am looking for an operational or IT support role where I can apply data integrity, resource planning, and troubleshooting skills within a collaborative, fast-paced team focused on efficiency and growth.

I am a detail-oriented operations and IT professional with proven experience in data entry, database management, and administrative support. I consistently deliver high-quality results under tight deadlines and maintain 99%+ accuracy in data processing.

In my recent role as Assistant Executive Operations, I designed tactical resource plans, processed 500+ CRM records weekly, and maintained a client database of over 1,000 profiles with zero data loss. I represented Resource Planning in stakeholder meetings and served as the subject matter expert for roster-related queries.

My background includes IT support roles where I performed endpoint setup, device migrations, user provisioning, and troubleshooting across desktops, laptops, peripherals, and basic network services. I also have hands-on web development experience using HTML, CSS, and JavaScript and have integrated third-party APIs into applications.

I hold an MBA from Sheffield Hallam University and a BSc in Computer Science. I bring strong communication, customer-service experience, and cross-functional collaboration skills, and I am motivated to apply data-driven decision-making and operational efficiency to new challenges.

Experience

Work history, roles, and key accomplishments

Assistant Executive Operations

Ammcore Consulting Ltd

Oct 2023 - Aug 2024 (10 months)

Designed and implemented weekly tactical resource plans and processed 500+ CRM records weekly with 99% accuracy, maintaining a database of 1,000+ client profiles and representing resource planning in stakeholder meetings.

Database Management Excel Reporting Data Integrity Process Improvement

Retail Assistant

Poundland

Nov 2023 - Dec 2023 (1 month)

Assisted customers with product location and transactions, maintained stock levels and store organization, and provided accurate product information at checkouts.

Customer Service POS Stock Management Store Organisation Product Knowledge Teamwork

Retail Assistant

Tesco Extra

Nov 2022 - Mar 2023 (4 months)

Delivered customer service, processed transactions, replenished stock, and maintained store presentation to ensure smooth retail operations.

Customer Service Merchandising stock replenishment POS Operation Communication

IT Support Officer

Habib Bank Limited

Mar 2022 - Sep 2022 (6 months)

Performed endpoint setups, supported device migrations and upgrades, assisted user provisioning and hardware lifecycle management, and maintained system inventory to support large-scale IT rollouts.

User Provisioning Inventory Management Troubleshooting Rollout

IT and QA Officer

United Marine Agencies

Feb 2021 - Sep 2021 (7 months)

Provided IT support and troubleshooting for multiple shipping companies, evaluated IT equipment performance, and resolved network, system, and peripheral issues to ensure operational continuity.

IT Support QA Testing Peripheral Support Documentation

IT Technical Support Intern

South Asia Pakistan Terminals

Aug 2020 - Oct 2020 (2 months)

Provided technical support to port staff, troubleshot network and hardware issues, and evaluated performance of IT equipment to maintain smooth port operations.

Technical Support IT Equipment Evaluation User Support CCTV Server Maintenance HelpDesk+

IT Technical Support Intern

Karachi International Container Terminal

Mar 2020 - Jun 2020 (3 months)

Troubleshot hardware and connectivity issues, installed drivers, maintained CCTV server networks, and organized employee work areas to support uninterrupted terminal operations.

Connectivity Issues Installing Drivers Asset Management Technical Documentation

Web Developer Intern

UHF Solutions

Jun 2017 - Aug 2017 (2 months)

Developed and presented website concepts using HTML, CSS, and JavaScript, managed an e-commerce platform with 100+ users, and integrated third-party APIs for real-time data exchange.

HTML CSS JavaScript Web Development API Integration

Education

Degrees, certifications, and relevant coursework

Sheffield Hallam University

Master of Business Administration, Business Administration

2022 - 2024

Completed a Master of Business Administration with focus on global strategy, digital transformation, marketing, leadership, and HRM, including hands-on consulting experience and data-driven decision-making.