Rachitha wickramasinghe
@rachithawickramasing
I support customer-facing operations, reporting, and digital systems while building a career in IT support.
United KingdomWhat I'm looking for
I've supported customer-facing operations at Caterlink, maintaining Excel-based stock and reporting sheets, coordinating daily tasks, and providing basic IT and systems support to colleagues. Previously at Altria Consulting, I created ER diagrams for SAP functional and business modules and supported documentation, reporting, ABAP programs, and ALV reporting.
My IT degree and software engineering studies complement practical experience in operations, customer support, and business systems. I'm pursuing an entry-level IT support or digital support opportunity where I can apply Microsoft 365, Excel, troubleshooting, service desk, and ITIL foundations while continuing to grow.
Experience
Work history, roles, and key accomplishments
Customer Service & Operations Assistant
Caterlink Ltd
Jan 2024 - Present (2 years 7 months)
Delivered reliable, customer-focused service in a high-volume operational environment. Supported daily operations, staff scheduling, stock control, and provided basic IT support to colleagues.
Education
Degrees, certifications, and relevant coursework
Rachitha hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Job categories
Skills
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