Munalisha Rema
@munalisharema
Virtual Assistant | Customer Support | Lead generation | Data Entry
What I'm looking for
I've supported customers at Thunder Limited and Digicon Technologies Ltd., handling 60–80+ daily interactions through calls and chat while resolving issues and maintaining accurate records.
I also bring experience from IIM in data entry and Excel reporting, alongside virtual assistance, lead generation, web research, CRM data management, and client communication.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Thunder Limited
Jan 2021 - Dec 2022 (1 year 11 months)
Handled 60-80+ customer interactions daily via calls and chat, resolved issues quickly, and maintained accurate records.
Education
Degrees, certifications, and relevant coursework
National University
Bachelor of Social Science, Social Science
Completed Bachelor of Social Science from National University in 2012.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
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