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Munalisha RemaMR
Looking for a job

Munalisha Rema

@munalisharema

Virtual Assistant | Customer Support | Lead generation | Data Entry

Bangladesh
Message

What I'm looking for

I'm looking for a customer support, data entry, virtual assistance, or lead generation role where I can handle client communication, maintain accurate records, and use CRM, Excel, and Google Sheets.

I've supported customers at Thunder Limited and Digicon Technologies Ltd., handling 60–80+ daily interactions through calls and chat while resolving issues and maintaining accurate records.

I also bring experience from IIM in data entry and Excel reporting, alongside virtual assistance, lead generation, web research, CRM data management, and client communication.

Experience

Work history, roles, and key accomplishments

TL

Customer Service Representative

Thunder Limited

Jan 2021 - Dec 2022 (1 year 11 months)

Handled 60-80+ customer interactions daily via calls and chat, resolved issues quickly, and maintained accurate records.

Education

Degrees, certifications, and relevant coursework

NU

National University

Bachelor of Social Science, Social Science

Completed Bachelor of Social Science from National University in 2012.

Tech stack

Software and tools used professionally

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