Muna Ekegbu

With a strong foundation in customer support, I have dedicated my career to enhancing user experiences and fostering positive interactions. My journey began with an Associate Degree from Landmark School of Hospitality Management, where I cultivated a passion for service excellence. Over the years, I have honed my skills in various remote customer support roles, including my current position at Preply, where I actively listen to customer feedback and collaborate with internal teams to implement effective solutions.

Throughout my career, I have demonstrated a commitment to operational excellence and customer satisfaction. At EXPÉDIER, I tackled complex financial transactions and account discrepancies, ensuring accuracy and attention to detail. My experience at MAKA further solidified my ability to manage high volumes of inquiries while maintaining a courteous and efficient service. I am certified in Zendesk and have a proven track record of leveraging various tools to resolve customer inquiries effectively. I am eager to bring my skills and progressive mindset to a dynamic team, contributing to the success of the organization.