Munachi Iroegbu

I am a proactive Virtual Assistant focused on keeping businesses organized, efficient, and customer-centered. I specialize in email and calendar management, data entry, social media assistance, document preparation, and customer support.

I have hands-on experience managing inquiries, coordinating orders using Shopify and Google Sheets, scheduling social content with Buffer, and creating newsletters and promotional materials with Canva and Gmail. My work reduced client response time by 30% and increased returning customers by 50%.

I also build and maintain CRM databases, conduct market and competitor research to inform client decisions, and support campaign planning and ad tracking. I leverage tools such as Microsoft Office, Google Workspace, Asana, Trello, Zapier, HubSpot, and Mailchimp to streamline workflows.

I hold a Virtual Assistant Professional (VAP) certification and am currently upskilling in Data Analytics while studying Genetics and Biotechnology. I am reliable, communicative, and eager to lighten workloads and drive measurable improvements.