Mukuria Mwangi

I am a dedicated sales representative with strong customer-service instincts and a technical background in computer repair and maintenance. I combine hands-on troubleshooting experience with a commitment to creating positive customer interactions.

My work includes diagnosing and repairing laptops and desktops, installing software and drivers, and providing frontline technical support while maintaining professionalism in complaint resolution. I have supported sales by advising customers on product selection and upselling complementary items.

At Techbiz Corporates Systems I managed stock, prepared quotations, handled transactions and helped boost monthly sales by 15% through targeted upselling and lead generation. At Hebal Altwasl Information Technology Network I provided technical support and configuration services while fostering strong customer relationships.

I hold a Bachelor of Business Information & Technology (Second Class Honours Upper Division) from Kirinyaga University, speak fluent English and Swahili, and seek roles where I can blend technical troubleshooting with customer-facing sales to deliver measurable results.