Open to opportunities

Muju K

@mujuk

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Experienced Escalation Engineer specializing in Microsoft Intune and automation.

India

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What I'm looking for

I am looking for opportunities that allow me to enhance security compliance and work with advanced technologies in a collaborative environment.

I am an experienced Escalation Engineer specializing in Microsoft Intune, focusing on endpoint management, cloud security, and automation. My expertise includes leading a successful SCCM to Intune migration, where I designed and optimized device management solutions that significantly improved device compliance and security.

At Concentrix India, I have automated policy enforcement and application deployment using PowerShell and Graph API, reducing manual effort by 40%. I have also optimized Windows Update for Business policies, which led to a 25% reduction in patch failures. My commitment to enhancing security compliance and integrating advanced technologies in enterprise environments drives my passion for this field.

Experience

Work history, roles, and key accomplishments

Current

Escalation Engineer

Current

Concentrix India

Dec 2023 - Present (1 year 5 months)

As an Escalation Engineer specializing in Microsoft Intune, I focus on endpoint management, cloud security, and automation. I led a successful SCCM to Intune migration, optimizing device management solutions and enhancing security compliance through advanced technologies.

Microsoft Intune SCCM PowerShell Microsoft Endpoint Manager Cloud Security Automation Patch Management

Technical Support Executive

Teleperformance India

Apr 2023 - Dec 2023 (8 months)

Delivered technical support for enterprise applications with a focus on cloud-based solutions. Assisted in improving device security policies and resolved enterprise-level software compatibility issues.

OAuth SAML SCCM ServiceNow Cloud Based Solutions Technical Support Access Control VPN

Cloud Support Engineer

Elance Technology Private Limited

Mar 2022 - Mar 2023 (1 year)

Optimized SCCM infrastructure and developed Proof of Concepts for improving endpoint management efficiency. Integrated Azure AD Join devices with SCCM and Intune for seamless management.