Muhd Faris
@muhdfaris
I’m a content moderator and psychology-trained reviewer who ensures compliance, accuracy, and quality in digital platforms.
MalaysiaWhat I'm looking for
I’m a content moderator focused on writing-quality reviews and consistent enforcement of guidelines for user-generated content. In my roles, I’ve worked to maintain compliance, accuracy, and platform integrity while supporting quality assurance with my team.
With hands-on experience moderating content at Persol Workforce Solutions Malaysia Sdn. Bhd and Content Envo BPO, I collaborate on standards for what stays up and what needs correction. I also managed quality control by identifying and labelling listings that violated platform rules and regulations for Shopee Singapore.
My background in psychology strengthens how I evaluate digital content impact and relevance. I’ve also contributed to SEO-focused copywriting and social media management, and previously worked as a Personalised Internet Assessor by evaluating the quality and relevance of online search results.
Experience
Work history, roles, and key accomplishments
Content Moderator
Persol Workforce Solutions Malaysia Sdn. Bhd
Jul 2024 - Present (1 year 9 months)
Moderate user-generated content and ensure decisions comply with platform content guidelines.
Content Moderator
Content Envo BPO
Oct 2023 - Apr 2024 (6 months)
Moderated user-generated content and collaborated with the team for quality assurance.
Content Review Associate
Accenture
Apr 2023 - Jul 2023 (3 months)
Reviewed online content for compliance and accuracy to help maintain platform integrity.
Quality Control Executive
SG Elabram Systems Sdn Bhd
Oct 2022 - Jan 2023 (3 months)
Performed quality control for Shopee Singapore by identifying and labeling listings that violated platform rules and regulations.
Copywriter & Social Media Exec
Wonder Pillars Sdn Bhd
Aug 2020 - Dec 2021 (1 year 4 months)
Delivered SEO-focused copywriting and managed social media content to support brand presence.
Personalised Internet Assessor
TELUS International
Jan 2017 - Jan 2019 (2 years)
Evaluated the quality and relevance of online search results by providing feedback and ratings to optimize search engine results.
Education
Degrees, certifications, and relevant coursework
Open University Malaysia
Bachelor of Psychology, Psychology
2022 -
Pursuing a part-time Bachelor of Psychology at Open University Malaysia (2022–present).
Cyberjaya University College
Diploma in Psychology, Psychology
2017 - 2019
Completed a Diploma in Psychology at Cyberjaya University College (2017–2019).
Accenture
Content Review Associate (Part-Time), Content Review
2023 -
Worked as a Content Review Associate (part-time), moderating content for compliance and accuracy to maintain platform integrity (Apr 2023–Jul 2023).
SMK Putrajaya 8 (1)
Sijil Pelajaran Malaysia (SPM), General Education
Completed Sijil Pelajaran Malaysia (SPM) at SMK Putrajaya 8 (2016).
Availability
Location
MalaysiaAuthorized to work in
Job categories
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