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Muhammed Aslam Vettikkattil

@muhammedaslamvettikk

Assistant Manager at BURGER KING UK exploring IT support, with cybersecurity training and customer issue-resolution experience.

United Kingdom
Message

What I'm looking for

I'm exploring remote opportunities in Technical Support, IT Support, Service Desk, Customer Support, Customer Success and Operations Support, especially where I can combine customer service skills with technology and structured problem-solving.

At BURGER KING UK, I work as an Assistant Manager, drawing on my experience in operations, customer service, team support and escalation management. I handle customer enquiries and help maintain operational standards.

I'm developing my career toward IT and technical support through a Diploma in IT and cybersecurity training from Google and IBM. I hold an MSc in Digital Marketing and am exploring opportunities that combine customer service with technology and structured problem-solving.

Experience

Work history, roles, and key accomplishments

BURGER KING UK logoBU
Current

Assistant Manager

BURGER KING UK

Feb 2023 - Present (3 years 9 months)

Worked as Assistant Manager at BURGER KING UK.

Education

Degrees, certifications, and relevant coursework

University of Calicut logoUC

University of Calicut

Bachelor's Degree, English Language and Literature, General

IB

IBM

Introduction to Cybersecurity Essentials

Oct 2026

AN

Anthropic

Claude Code in Action

Oct 2026

GO

Google

Foundations of Cybersecurity

Oct 2026

HA

HubSpot Academy

Service Hub Software Certification

Oct 2026 · Expires Nov 2027

GO

Google

Foundations of Project Management

Oct 2026

AL

Alison

Diploma of Education, Hospitality Administration/Management

2025 - 2025

The University of Law logoTL

The University of Law

Master's degree, MSc in Digital Marketing

2021 - 2023

IE

IECT

Diploma in IT, Hardware/Networking/Chiplevel

2013 - 2014

CI

Cisco

Network Fundamentals Specializiation

Aug 2026

DF

DUBAI FUTURE FOUNDATION

AI Prompt Engineering

Jan 2026

Tech stack

Software and tools used professionally

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