Open to opportunities

Muhammad Umair

@muhammadumair988

Message

I lead market research operations, turning field data into actionable insights for global clients.

Pakistan

Message

What I'm looking for

I'm looking to lead market research and operations projects where I can improve data quality, guide teams, and turn consumer insights into actionable client reporting.

At Promark Services, I lead end-to-end research project delivery, from planning and field data quality control through final client reporting. My work has supported global clients including PepsiCo, Coca-Cola, and Mintel, while I supervise operations teams and streamline project processes.

I've also conducted mystery shopping evaluations for Bare International and built expert networks for consulting projects at Silverlight Research. With a degree in Energy Systems Engineering, I bring technical rigor to market analysis, consumer insights, reporting, and operational management.

Experience

Work history, roles, and key accomplishments

Current

Freelance Evaluator/Shopper

Current

Bare International

Jun 2026 - Present (2 months)

Conducted mystery shopping and field evaluations to assess service quality and compliance standards. Performed research to identify target markets, market conditions, and industry trends.

Mystery Shopping Field Evaluations Market Research Compliance Assessments

Current

Operations Manager

Current

Promark Services Pvt Ltd

Jan 2024 - Present (2 years 7 months)

Led and supervised a team of operations executives, ensuring task completion and efficiency. Managed end-to-end delivery of research projects, from planning through final client reporting.

Market Research Operations Management Team Leadership Data Quality Control Report Writing Client Communication Data Analysis Microsoft Office

Operations Executive

Promark Services Pvt Ltd

Nov 2020 - Dec 2023 (3 years 1 month)

Performed market research to identify target market, market conditions, customer behavior, industry trends, and competition. Managed daily operational tasks, data entry, record-keeping, and reporting to ensure workflow efficiency and compliance with company policies.