Muhammad Tahir

- Handle client onboarding across a white labeled agency running 50 active client sub accounts, taking each account from setup through to live.
- Manage account level administration including SaaS Mode configuration, A2P verification, and domain and DNS setup.
- Build workflow automations that run the agency's client operations without manual intervention.
- Built 30 plus websites from the agency'

- Provided long term admin and operations support for a consulting firm.
- Managed scheduling and calendar coordination as an ongoing responsibility.
- Handled customer support and client facing communication on the firm's behalf.
- Supported document handling and organization across client work.

Tools: Google Workspace, Calendly, Zoom, Slack, Microsoft Office, DocuSign, HubSpot.

- Own the customer data operations behind the integration, keeping Klaviyo records clean, deduplicated and synchronized so downstream automation runs on accurate inputs.
- Coordinate requirements, testing and rollout directly with the team, then document each process so it can be run without me.
- Removed manual data entry from the daily admin routine by automating form filling end to end.
- Built

- Run the day to day account side across campaigns: client communication, content updates, revision tracking and timeline management between designers and marketing.
- Coordinate project delivery so briefs, assets and deadlines move without the team chasing them.
- Handle ongoing content and listing upkeep across client sites after launch.
- Build and maintain customized WordPress websites for a r

- Provide ongoing virtual assistant support for artist and event clients, covering calendar coordination, content updates, listings and daily project follow through.
- Keep third party tools for ticketing, streaming and event management current and correctly configured, handling the admin so the team does not have to.
- Act as a steady point of follow through on small recurring tasks that otherwis

- Manage the full client cycle on every build: intake, communication, revision rounds, delivery and handover, working from Pakistan into UK business hours.
- Run email marketing operations including list management, scheduling, formatting and deadline tracking.
- Build and manage newsletters, product announcements and promotional campaigns directly with clients.
- Developed and launched over 100 w

- Run admin and operations for Pinnacle Global Advisors, a consulting firm, covering scheduling, client communication and customer support on a long term basis.
- Manage GoHighLevel workflows, invoices, CRM records and Slack coordination for UltimateK9.co, including tracing and fixing a workflow issue that was silently dropping form leads.
- Research prospect lists for 504 Accountants, 50 plus co

- Handle the client side end to end for small businesses and agencies: scoping, communication, timelines, revisions, handover, and the ongoing admin and content upkeep that follows a launch.
- Manage store operations for Shopify clients including product listings, order coordination and customer service through Zendesk, Gorgias and Richpanel.
- Provide ongoing site maintenance, content updates and

- Ran executive calendars through Google Calendar and Calendly, scheduling across multiple time zones with zero conflicts.
- Managed all inbound and outbound email on behalf of senior staff, drafting professional correspondence with care and precision.
- Tracked project deadlines in Notion and Asana and followed up with internal teams to keep deliverables on time.
- Managed contacts and client com

- Served as primary scheduling and communications point of contact for artist management across multiple time zones.
- Drafted professional emails, correspondence and client facing communication with a high standard of discretion.
- Managed confidential artist data, contracts and records in secure digital filing systems.
- Ran daily team coordination through Zoom and Slack, keeping communication c

• Provided empathetic, detail-oriented administrative support within a remote health and wellness environment.
• Scheduled client appointments, managed follow-ups, and resolved conflicts proactively using digital booking tools.
• Maintained strict confidentiality of all sensitive client information in line with professional standards.
• Used QuickBooks to assist with basic invoicing and expense tr

Founder of Phantech, providing virtual assistance and operations support to founders, agencies, and service-based businesses. Specializes in CRM management, lead generation, and administrative support.