Open to opportunities

Muhammad Rafki

@muhammadrafki

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Business & Operations leader driving profitable growth and operational efficiency.

Indonesia

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What I'm looking for

I’m seeking a remote-first role where I can operate with autonomy and deliver measurable impact—owning P&L, driving business development, and improving operations through data-driven decisions.

I’m a results-driven business and operations leader with 6+ years of experience in full P&L management, B2B business development, and supply chain optimization. I’ve led cross-functional teams of 15+ and delivered measurable outcomes—driving 237% profit growth and reducing uncollectible accounts from 53% to 4% in challenging markets.

In my branch leadership role, I generated 80% of total company sales through proactive client acquisition and key account management, while also reducing supply chain costs by 36% through data-driven inventory management. I implement practical systems and SOPs, improving operational visibility by 50%, and I bring the same strategic discipline to my consulting work, advising 10+ domestic and international clients on market entry, operational efficiency, and business transformation.

Experience

Work history, roles, and key accomplishments

Current

Strategic Business Consultant

Current

Independent Consultant

Mar 2019 - Present (7 years 3 months)

Advised 10+ domestic and international clients across retail, F&B, finance, and service industries on market entry, operational efficiency, and business transformation. Designed SOPs and financial management frameworks for SMEs.

Market Entry Strategy Business Transformation Operations Management SOP Development Financial Modeling Client Advisory Contract Negotiation Team Leadership

Branch Manager

Citra Mandiri

Sep 2020 - Jun 2025 (4 years 9 months)

Led full-scale branch operations and P&L across the Papua region with a 15+ person cross-functional team, generating 80% of total company sales. Increased net profit 237% over 4 years, reduced supply chain costs 36%, and lowered uncollectible accounts from 53% to 4%.

P&L management Procurement Management Inventory Control Supply Chain Optimization Pricing Strategy Team Leadership Financial Systems Accounts Receivable Collections

Financial Specialist

Kira Creativa

Jun 2019 - Sep 2020 (1 year 3 months)

Provided financial analysis and budget tracking for client projects at a digital agency. Collaborated with account teams to identify cross-selling opportunities and support business development proposals.

Financial Analysis Budgeting Financial Reporting Project Finance Forecasting Client Management Cross Selling Business Development Support Proposals

Education

Degrees, certifications, and relevant coursework

Bogor Agricultural University (IPB University)

Bachelor of Economics with Honours, Sharia Economics

2015 - 2020

Completed a Bachelor of Economics with Honours with a major in Sharia Economics. Thesis focused on the factors affecting the trading volume of Retail Sukuk SR-008 in Indonesia (2016–2019).