MSMuhammad Muzaffar Shaik
@muhammadmuzaffarshai
Experienced operational manager with over 14 years in mechanical expertise.
South AfricaWhat I'm looking for
I am Muhammad Muzaffar Shaik, an operational manager with over 14 years of experience in the mechanical field. My journey began as a Head Mechanic/Technician, where I honed my technical skills and sales acumen. Throughout my career, I have consistently demonstrated my ability to lead teams and drive operational efficiency.
Currently, I serve as the Operations Manager at Rawats Uniform, where I oversee all staff in dispatch and manage inventory processes. My experience in various roles, including sales and customer engagement, has equipped me with a unique perspective on how to align operational goals with customer satisfaction. I am passionate about fostering a collaborative work environment and continuously improving operational strategies.
Experience
Work history, roles, and key accomplishments
Operations Manager
Rawats Uniform
Jan 2022 - Present (3 years 6 months)
Oversees all staff in dispatch, manages inventory, and works closely with customers. Handles all general operational managerial tasks.
Mechanic/Technician and Sales
Tyres and More
Jan 2020 - Dec 2021 (1 year 11 months)
Performed general repairs including tyres, suspension, and alignment. Also handled sales for the company.
Mechanic
Ignition
Jan 2018 - Dec 2020 (2 years 11 months)
Conducted outbound calls to generate leads, promote products, and schedule appointments while maintaining high customer engagement. Documented interactions in CRM systems, met daily call quotas, and followed compliance guidelines.
Head Alignment Technician
Dunlop Zone Sunset
Jan 2015 - Dec 2017 (2 years 11 months)
Worked as the Head Alignment Technician. Specialized in wheel alignment services.
Mechanic/Technician and Sales
Kenfield Motors and Kenfield Tyres
Jan 2011 - Dec 2014 (3 years 11 months)
Performed general repairs including tyres, suspension, alignment, and brakes. Also handled sales for the company.
Shift Supervisor
KFC Sparksroad Overport
Jan 2011 - Jun 2011 (5 months)
Worked as a Shift Supervisor for six months. Responsible for overseeing daily operations and staff during shifts.
Head Mechanic/Technician
SF Fitment Center
Jan 2008 - Dec 2010 (2 years 11 months)
Promoted to Head Mechanic and given the opportunity to make sales after one year. Worked as the Head Mechanic/Technician and handled company sales for three years.
Education
Degrees, certifications, and relevant coursework
ANCHORLITE COLLEGE S.A
N4, Engineering Science
Completed the N4 level in Engineering Science, focusing on foundational principles and applications. Studied core concepts in mathematics and science relevant to engineering disciplines.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
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