At Cloud Tech Services, I manage infrastructure and network changes through ServiceNow, from change initiation and approvals to implementation tracking and closure. I coordinate implementation bridges for network refreshes, migrations, and maintenance, and keep stakeholders updated throughout the work.
At AVASOFT, I supported the migration of on-premises file shares to SharePoint Online and developed PowerShell scripts for asset inventory reporting and data validation. I also supported OKTA identity and access activities, including authentication and SSO configuration.

