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Muhammad Hashim Ali

@muhammadhashimali

IT help desk professional at ECCC | Government of Canada who prepared laptops, configured workstations, and transferred user data.

Canada

Message

At ECCC | Government of Canada, I replaced and prepared laptops for users and installed and configured workstations, peripherals, and software. I also used basic Bash commands to troubleshoot system issues and transferred and backed up user data between hard drives and OneDrive.

At Texperts Canada Inc., I provided administrative and operational support, maintained digital records, and coordinated documents and shipments. Earlier, at Regus and CanNor | Government of Canada, I supported clients and visitors, handled data entry, and coordinated schedules and correspondence.

Experience

Work history, roles, and key accomplishments

IT Help Desk

Government of Canada

Jul 2026 - Sep 2026 (2 months)

Replaced and prepared laptops for users, installed and configured workstations, and used Bash commands for troubleshooting. Transferred and backed up user data between hard drives and OneDrive.

BASH hardware troubleshooting Software Installation data transfers One Drive

Administrative Assistant

Texperts Canada Inc.

Nov 2025 - Jun 2026 (7 months)

Provided administrative and operational support to the CEO, managed databases and spreadsheets, and prepared documents. Coordinated signatures and shipments, and contacted customers in Mexico to support business development.

Data Entry Spreadsheets Documentation Preparation Customer Relationship Management Administrative Support

Community Associate

Regus

Jan 2024 - Oct 2025 (1 year 9 months)

Provided front-desk reception and administrative support, delivered high-level customer service, and supported client on-boarding. Maintained communication to address client needs and resolve issues.

Customer Service Frontdesk Administrative Support Client Onboarding Communication Skills

Administrative Assistant

Government of Canada

Jul 2023 - Sep 2023 (2 months)

Entered information into digital systems to maintain data quality, updated databases and spreadsheets, and coordinated schedules, meetings, and correspondence.

Data Entry Database Management Spreadsheets Scheduling Correspondence