François-Xavier Leclerc
@francois-xavier-leclerc
I resolve Windows, network, and Linux support issues for users.
CanadaWhat I'm looking for
I've provided volunteer IT support since 2020, resolving Windows software and system issues, remediating malware, restoring home network connectivity, and configuring devices, software, drivers, and hardware.
I've also deployed a Linux server with Docker services, WireGuard VPN remote access, SSH, and automated Bash backups. My work at TDS Inspection included collecting reliable technical data for fiber optic installations and training teams of surveyors, while my current customer-facing role strengthens my ability to resolve requests quickly in a fast-paced environment.
Experience
Work history, roles, and key accomplishments
IT Support for Individuals
Volunteer
Jan 2020 - Present (6 years 8 months)
Provided technical support by resolving software and system issues on Windows systems, diagnosing and remediating malware infections, and fixing home network connection failures. Configured devices, installed software and drivers, and replaced hardware components to improve performance.
Education
Degrees, certifications, and relevant coursework
Collège Cumberland
AEC, Cybersecurity
Completed an AEC in Cybersecurity in August 2026.
Availability
Location
CanadaAuthorized to work in
Job categories
Skills
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