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Muhammad Daud

@muhammaddaud1

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Continuous improvement leader driving Lean Six Sigma results and operational excellence.

United States

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What I'm looking for

I seek a senior role driving operational excellence and quality, where I can lead Lean Six Sigma initiatives, mentor teams, and deliver measurable cost savings and compliance improvements.

I am a results-driven continuous improvement and operational excellence leader with 19 years of experience implementing Lean and Six Sigma methodologies to deliver multi-million dollar cost savings, reduce faults, and secure ISO and TL 9000 certifications. I have led cross-functional teams, managed multi-million dollar improvement budgets, and improved productivity and employee engagement through strategic process reengineering and governance.

I specialize in integrated management systems, audit readiness, risk and compliance, and data-driven improvement—having executed enterprise-wide quality systems, vendor governance, and automation initiatives that produced sustained ROI and measurable KPI improvements. I bring hands-on leadership, mentorship in Lean Six Sigma, and a track record of achieving fast compliance and operational resilience.

Experience

Work history, roles, and key accomplishments

Current

Senior Manager, Continuous Improvement

Current

Seventh Genius

Sep 2025 - Present (6 months)

Lead Lean Six Sigma projects delivering 15% cost reduction and 25% process efficiency improvements while managing a $2M CI budget across five departments and improving employee engagement by 20%.

Lean Six Sigma Process Improvement Root Cause Analysis Change Management Budget Management Continuous Improvement

Senior Manager - Quality & Process

Mobily

Mar 2013 - Aug 2025 (12 years 5 months)

Orchestrated ISO 9001/20000/27001/22301 implementations across 10 processes achieving full compliance, reduced operational faults 75%, cut customer complaints 60%, and delivered $5M in operational savings.

ISO Quality Management Audit Management

Senior Manager - IT & Data Quality

Mobily

Mar 2013 - Apr 2018 (5 years 1 month)

Redesigned 12 SOPs using ITIL to reduce service delivery errors 25%, managed 50 operational risks lowering high-risk exposures 20%, and implemented controls achieving 100% compliance with zero audit findings in 5 days.

ITIL SOP Redesign Risk Management Regulatory Compliance Process Automation Power BI

Quality Assurance & Control Manager

Aramco

Dec 2010 - Feb 2013 (2 years 2 months)

Enforced seven Aramco standards across large projects to achieve 100% compliance, executed 100 QA/QC inspections with zero compliance failures, and implemented CAPA reducing repeat non-conformances 35%.

Quality Assurance CAPA Compliance Management Process Improvement Statistical Analysis Documentation

Quality Assurance Specialist

PTCL

Feb 2006 - Nov 2010 (4 years 9 months)

Designed and deployed four department quality systems achieving 100% ISO 9001 compliance, reduced customer churn 30% and created 12 SOPs that lowered process deviations 30%.

ISO 9001 SOP Development Internal Auditing Quality Systems Customer Retention Cross Functional Collaboration