Muhammad Awais Munir
@muhammadawaismunir
Dedicated customer service professional with expertise in contact validation and team collaboration.
What I'm looking for
I am a dedicated and experienced professional with a background in customer service, cashiering, stock room management, and contact validation. My skills include strong communication abilities, proficiency in MS Office, a customer-focused approach, patience and empathy, expertise in Point-of-Sale operations, data analysis, and conflict resolution. I have a proven track record of delivering exceptional service and building positive relationships with customers.
During my time at Transdata International, I gained valuable skills in customer service, problem-solving, and time management. I also worked as a Contact Validation specialist, ensuring the accuracy and validity of contact information for clients and customers. Additionally, I have experience as a Cashier and Stock Room Manager at Al-Rahim Textile, where I managed cash transactions, maintained inventory levels, and organized the stock room for efficiency.
I have a strong educational background, holding a Bachelor in Business Administration and intermediate in computer science. My projects include working on email marketing campaigns, menu preparation for US restaurants, and data entry. I am now seeking a new opportunity to utilize my skills and contribute to a dynamic team.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Transdata International
Sep 2022 - May 2023 (8 months)
As a Customer Service Representative, I provided exceptional service to clients, troubleshooting issues and ensuring satisfaction. I developed strong problem-solving and time management skills while maintaining accurate records of customer interactions.
Data Entry Specialist
Freelance
Jan 2022 - Feb 2022 (1 month)
Completed thousands of data entries for various clients within deadlines, demonstrating strong typing skills and attention to detail.
Contact Validation Specialist
Transdata International
Sep 2019 - Jan 2022 (2 years 4 months)
In this role, I ensured the accuracy of client contact information by utilizing various tools and databases. I communicated with clients for updates and collaborated with team members to maintain high standards.
Cashier & Stock Room Manager
Al-Rahim Textile
May 2018 - Sep 2018 (4 months)
Managed cash transactions and maintained inventory levels as a Cashier and Stock Room Manager. My attention to detail and organizational skills ensured efficient stock room operations.
Part-Time CSR
KAPRAY
Jan 2018 - Jun 2018 (5 months)
Developed strong communication and problem-solving skills while managing customer inquiries and complaints. Recognized as Employee of the Month for exceptional service.
Education
Degrees, certifications, and relevant coursework
University of Education
Bachelor in Business Administration, Business Administration
2018 - 2022
Studied Business Administration, gaining valuable skills in customer service, problem-solving, and time management. Responsibilities included assisting customers with inquiries and concerns, providing product and service information, and resolving customer complaints in a timely manner.
Punjab Group Of Colleges
Intermediate, Computer Science
2015 - 2017
Completed Intermediate in Computer Science, focusing on foundational computer skills and knowledge necessary for further studies in business and technology.
Govt Central Model School
Matriculation, Computer Science
2013 - 2015
Achieved Matriculation in Computer Science, developing basic computer skills and knowledge essential for further education.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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