Open to opportunities

Muhammad Aqeel

@muhammadaqeel1

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Experienced business development manager with a focus on client relationships.

Pakistan

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What I'm looking for

I am looking for a role that allows me to leverage my skills in business development and client management while contributing to a dynamic team focused on growth and innovation.

I am a dedicated professional with extensive experience in business development and client relationship management. Currently, I serve as a Recovery Officer at Telenor Microfinance Bank, where I excel in building long-lasting relationships with clients and executing strategic sales plans that expand our customer base. My ability to handle customer complaints and achieve recovery targets consistently demonstrates my commitment to excellence.

Previously, I worked as a Business Development Manager at Aman Welfare Organization, where I played a pivotal role in streamlining administrative processes and implementing effective HR initiatives. My experience as a Business Banker at Mashreq Bank in Abu Dhabi further honed my skills in managing corporate relationships and developing new business in the SME sector. I have a proven track record of meeting targets and delivering efficient services, which I believe are crucial for driving organizational success.

Experience

Work history, roles, and key accomplishments

Current

Recovery Officer

Current

Telenor Microfinance Bank

Jul 2024 - Present (11 months)

Met with potential clients to grow long-lasting relationships and address their needs. Created and executed a strategic sales plan to expand the customer base and extend the company's global reach.

Client Relationship Management Sales Planning Team Leadership

Business Development Manager

Aman Welfare Organization

Jun 2020 - Present (5 years)

Planned and coordinated administrative procedures and systems, devising ways to streamline processes. Supported the development and implementation of HR initiatives and systems.

Administrative Procedures HR Initiatives Policy Counseling Recruitment Onboarding Training Development

Business Banker

Mashreq Bank

Jul 2014 - Present (10 years 11 months)

Sourced and managed new and existing portfolios of corporate relationships, including limited liability companies and offshore entities. Managed the maintenance, development, performance, governance, administration, and delivery of insurance provision.

Relationship Management Portfolio Management Business Development

Sales Supervisor

EmiratesNBD

Jun 2008 - Present (17 years)

Responded to customer issues and queries in a timely and efficient manner. Maintained responsibility for performing all duties in compliance with legal and statutory regulations.

Customer Service Compliance Insurance Management Corporate Credit Operations

Business Development Officer

Coca Cola Beverages

Aug 2006 - Present (18 years 10 months)

Developed and sustained solid relationships with company stakeholders and customers. Analyzed customer feedback data to determine satisfaction with company products and services.

Stakeholder Management Customer Relationship Management Customer Feedback Analysis

Education

Degrees, certifications, and relevant coursework

Bahauddin Zakariya University

MSc Statistics, Statistics

Obtained a Master of Science in Statistics. Developed strong analytical and quantitative skills, focusing on statistical methods and data analysis.

Allama Iqbal Open University

MBA Marketing, Marketing

Completed a Master of Business Administration with a specialization in Marketing. Focused on strategic marketing principles and their application in various business contexts.