Muhamed Bajraktari

Prepared maps, brochures, and local guide materials for guests. Led walking or bus tours, sharing stories, facts, and tips while handling last-minute changes or unexpected situations.

Provided high-quality table service in a busy traditional restaurant, taking accurate food and beverage orders and serving efficiently. Assisted with opening/closing duties and trained junior staff.

Worked in a semi-formal dining setting with high customer turnover, helping organize private events and coordinating with kitchen staff. Developed excellent customer relations and received positive feedback regularly.

Served both indoor and outdoor sections in one of the city’s busiest restaurants, memorizing seasonal menus and recommending dishes/wines to guests. Handled payment processing and resolved customer concerns efficiently, leading to a promotion to senior waiter.

Delivered friendly and timely service in a casual dining environment, setting up tables, managing reservations, and keeping dining areas organized. Assisted with inventory checks and basic food prep during peak hours.

Gained first experience in hospitality, quickly adapting to restaurant dynamics. Supported the team with food running, cleaning, and customer service.

Completed a comprehensive program to become a certified Pharmacy Technician. Gained knowledge in pharmaceutical practices and patient care.