MUGISHA Irene
@mugishairene
Motivated junior software developer and IT support technician eager to contribute and learn.
What I'm looking for
I am a motivated and disciplined junior software developer and IT support technician with practical internship experience at NOVA SERVICE LTD and a T.S.S school certificate in Software Development. I bring hands-on experience in software testing, documentation, data entry, and basic system maintenance.
I have supported end users by troubleshooting hardware and software issues, configuring systems, managing user accounts, and assisting with backups and security basics. I am proficient with HTML, CSS, basic Java, MS Word, Excel, and PowerPoint, and comfortable using helpdesk ticketing and remote support tools.
I am reliable, a fast learner, and work well in teams; I prioritize tasks, adapt quickly to new environments, and welcome responsibilities that allow me to grow my technical skills and contribute positively to an organization.
Experience
Work history, roles, and key accomplishments
Junior IT Support
NOVA Service Ltd
Provided hardware and software troubleshooting, assisted with software testing and documentation, and performed data entry and basic system maintenance to improve system reliability.
Education
Degrees, certifications, and relevant coursework
Collegio Santo Antonio Maria Zaccaria T.S.S School
T.S.S A2 Certificate, Software Development
2020 - 2023
Grade: A2
Completed a software development program with an A2 Certificate, focusing on practical skills in software testing, documentation, and basic system maintenance.
GS Kabgayi
O Level Certificate, General Secondary Education
2017 - 2019
Completed Ordinary Level secondary education and obtained an O Level Certificate.
EP Gahogo Primary
Primary Certificate, Primary Education
2011 - 2016
Completed primary education and obtained a Primary Certificate.
Availability
Location
Authorized to work in
Job categories
Skills
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