MUMugdha User
@mugdhauser
Product Analyst driving data-led product strategy and measurable growth for fintech and logistics.
IndiaWhat I'm looking for
I am a Product Analyst with 2+ years of experience driving product strategy and execution across B2B fintech and logistics platforms, focused on payments, onboarding, and analytics. I lead 0→1 and scale-stage initiatives that enable data-driven prioritization and measurable improvements.
My work blends technical analysis (SQL, Python, QuickSight) with product practices (PRDs, user stories, UX research) to deliver conversion uplifts, automation, and reliability—examples include driving 14% wallet adoption uplift, 18% repeat bookings uplift, and ~60% automation coverage for reporting. I also streamlined onboarding flows and reduced payment defaults through targeted diagnostics and flow redesign.
I publish and build: I have implemented ML forecasting models for inventory management (IEEE conference), designed consumer-facing apps in Figma, and completed AI Product Management and Advanced Data Analytics certifications. I seek roles where I can apply analytics-led product decisions to improve activation, payments, and operational metrics.
Experience
Work history, roles, and key accomplishments
DEAnalyst - Product Strategy
Delhivery
Aug 2025 - Jan 2026 (5 months)
Analyzed post-launch performance of Wallet-enabled checkout and drove UX and automation improvements that increased wallet adoption by 14%, repeat bookings by 18%, and payment success by 9%; led reporting automation achieving ~60% coverage and reduced booking complaints by ~15%.
Product Analyst
Vaultpay
Jun 2021 - Jun 2023 (2 years)
Diagnosed and optimized payment and onboarding funnels for Post-Dated E-Cheque and Refer & Earn features, reducing payment defaults by ~30%, increasing onboarding-to-mandate completion by ~40%, and driving ~15% MoM growth in new business activation.
Education
Degrees, certifications, and relevant coursework
CUChrist University
Master of Business Administration, Business Analytics
2023 - 2025
Grade: 9.15/10
Master of Business Administration in Business Analytics completed with a CGPA of 9.15/10.
BMBirla Institute of Technology, Mesra
Bachelor in Business Administration, Business Administration
2018 - 2021
Grade: 7.73/10
Bachelor in Business Administration with concentrations in Human Resource and Marketing completed with a CGPA of 7.73/10.
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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