Muddassir Alam
@muddassiralam
Seasoned IT professional with 15+ years of experience in project management and policy implementatio
PortugalWhat I'm looking for
Seasoned and results-driven IT professional with more than 15 years of robust technical acumen and expertise in IT project management, execution, and the development and implementation of policies according to international standards and regulations such as ISO 27001, 9001, 22301, GDPR, and HIPAA. I excel in autonomously crafting and delivering multifaceted IT solutions that seamlessly harmonize with strategic business objectives. My expertise extends to guaranteeing unwavering policy adherence, proactively mitigating risks, and consistently surpassing international standards.
Adept at distilling intricate concepts into actionable strategies and cultivating a collaborative environment that fuels innovation. Currently, I am actively pursuing opportunities for professional advancement within a dynamic and forward-thinking organization.
Experience
Chief Technology and Automation Officer
Ensmile Ltd.
Jun 2023 - Present (11 months)
- End-to-end automation of clear dental aligner manufacturing facility from client order, production till delivery
and ack
- ISO 13485 certification for the production facility
- Day to Day operation of the production facility and managing the team of 150 members (orthodontist, dentist,
production team)
- Client satisfaction and communication
- Strategic planning, budgeting and stakeholder managem
Head of IT Services
Digital Custodian Company
Jan 2021 - Present (3 years 4 months)
- ISO 27001, ISO 9001, ISO 22301 Certifications
- Leading a team of IT professionals (developers, testers and DevOps) to develop and upkeep the in-house
developed and deployed financial applications
- Stakeholders Management
- IT Strategic decisioning and their communication with stakeholders
- IT budgeting and budget management
- Clients satisfaction and communication
Chief Information Officer
LSE Financial Services Limited
Apr 2022 - May 2023 (1 year 1 month)
- ISO 9001 Certification
- Client satisfaction and management
- Led a team of IT professionals to upkeep the SaaS solution for Stock Broker Back Office (2nd Largest in the
country)
- Led the migration of the SaaS solution from the in-house datacenter to the cloud infrastructure
- Budgeting, strategic planning and stakeholder communication
IT Specialist
The Pragma Corporation - USAID FMDA
May 2016 - Oct 2020 (4 years 5 months)
- Planning and setting up a USAID project office in Islamabad, Pakistan
- Day to day IT operations and IT team management
- Understation the needs of the stakeholders and design solutions to fulfill the needs
- Planning and budgeting to fulfill and upkeep the IT needs.
Deputy Manager - IT Operations (Network Engineer)
Lahore Stock Exchange (G) Ltd.
Sep 2011 - Dec 2015 (4 years 3 months)
- Up keeping the network of 600+ nodes and datacenter infrastructure running the stock exchange trading
servers
- Security of IT infrastructure using Firewalls, IPS and IDS.
- Led the IT support team to run the end user support for stock traders (stock brokerage houses)
Manager IT & Administration
South Asian Federation of Exchanges
Dec 2009 - Aug 2011 (1 year 8 months)
- Respond and resolve day to day queries related to IT
- IT Procurement
- Office administration
IT Support Assistant
Islamabad Stock Exchange
Dec 2008 - Nov 2009 (11 months)
- Help network engineer in managing the network of +200 nodes (Stock Brokers Terminals)
- Help system engineer in managing the datacenter running the stock trading system of the Stock Exchange
- Day to day end user troubleshooting
Tech stack
Learn about the tools and technologies that Muddassir likes to use.
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