
Mu'adh Wheat
@muadhwheat
High-ticket sales closer pursuing remote sales, bringing customer-facing experience and top sales performance at Firestone Complete Auto Care.
What I'm looking for
At Firestone Complete Auto Care, I achieved top sales and performance in 2025 while working as an Auto Mechanic Technician. I diagnosed vehicle issues, explained problems and solutions to customers, and performed repairs and maintenance.
Before that, I worked remotely as a Customer Service Representative at Medright Urgent Care. I handled customer inquiries and resolved problems, maintained interaction records, and created a customer database.
My customer-facing experience includes two years in customer service and four years as an automotive technician. Through that work, I learned to listen, earn trust, and focus on the problem a customer needs solved.
I’ve spent the past four months sharpening my discovery and closing skills through intensive mentorship and daily practice. I’m now looking for a remote sales role where I can put that drive to work.
Experience
Work history, roles, and key accomplishments
Auto Mechanic Technician
Firestone Complete Auto Care
Mar 2023 - Aug 2026 (3 years 5 months)
Performed diagnostics and repairs for electrical, engine, and drivability issues, achieving top sales and performance in 2025. Communicated clearly with customers to explain problems and solutions.
Customer Service Representative
Medright Urgent Care
Jan 2021 - Nov 2022 (1 year 10 months)
Handled customer inquiries, answered questions, and resolved problems in a timely manner. Created a new customer database and trained 10 new representatives on proper handling of customer inquiries.
Education
Degrees, certifications, and relevant coursework
Cairo International School
High School Diploma, General Studies
Completed high school education at Cairo International School in 2020.
Google IT Specialist, Information Technology
Earned the Google IT Specialist certificate.
Certified High Ticket Sales
Certified High Ticket Sales, Sales
Earned the Certified High Ticket Sales certificate.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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