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Ailani WilliamsAW
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Ailani Williams

@ailaniwilliams

Certified Automotive Technician combining mechanical problem-solving with people-first, high-quality customer service.

United States
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What I'm looking for

I want an automotive environment where I can keep learning, troubleshoot confidently, and deliver quality work with safety standards. I also want a team that values communication, training, and a positive, people-first customer experience.

I’m a certified Automotive Technician with strong technical curiosity and a hands-on, safety-first mindset. I bring “over six years” of customer service experience, including four years in restaurants as a hostess, server, bartender, and trainer—so I’m comfortable staying calm, communicating clearly, and delivering attentive service in fast-paced environments.

I’ve built practical experience across guest-facing roles—like Beauty Advisor and customer service positions—where I handled appointment scheduling, CRM software, customer concerns, and payments while keeping workstations organized and welcoming. Now I’m eager to keep growing my automotive knowledge, applying my troubleshooting skills, diagnostics mindset, and commitment to quality workmanship in a professional automotive environment.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Penn Foster logoPF

Penn Foster

Automotive Technician (online course), Automotive Technology

2025 - 2026

Completed an online Automotive Technician course through Penn Foster from January 2025 to January 2026.

Penn Foster logoPF

Penn Foster

High school diploma or GED, General Studies

2018 - 2022

Completed general studies and high school diploma/GED coursework through Penn Foster from September 2018 to June 2022.

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