Looking for a job

M Rohan Mustafa

@mrohanmustafa

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I support customers and maintain accurate financial records using CRM systems, Excel, and strong administrative skills.

Pakistan

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What I'm looking for

I'm seeking a remote international role where I can support customers, maintain accurate records, and grow my accounting, administrative, and CRM experience.

I've supported customers at Dynamic Solutions, resolving technical and service-related concerns while documenting interactions accurately in CRM systems.

I handle frustrated customers calmly, de-escalate complaints, identify needs, and follow issues through to practical resolution.

As an Accounts Intern at Asia Insurance Company, I supported daily accounts-department operations through data entry, financial documentation, and accurate recordkeeping.

I'm currently pursuing ACCA and bring working knowledge of financial accounting, Microsoft Excel, Word, Outlook, customer support, and basic AI prompting.

Experience

Work history, roles, and key accomplishments

Customer Success Representative

Dynamic Solutions

May 2026 - Jul 2026 (2 months)

Provided customer support for technical and service-related concerns, de-escalated complaints, and resolved issues. Used CRM systems to maintain customer information and document interactions.

Customer Support CRM Systems Complaint Resolution Communication Skills Problem Solving

Accounts Intern

Asia Insurance Company

Gained practical exposure to accounting operations and assisted with data entry and financial documentation. Developed accuracy, organization, and time management skills.

Accounting Fundamentals Data Entry Financial Documentation Excel Microsoft Word