Ayesh Fatima

Provided customer support through inbound and outbound calls, handled customer queries, explained services, and maintained accurate customer records while consistently meeting communication and performance targets.

Pursuing Chartered Accountancy through ICAP, with comprehensive knowledge of accounting, financial reporting, taxation, auditing, cost and management accounting, and corporate law.

Completed a Data Analytics Job Simulation, analyzing datasets, identifying insights, and presenting findings to support business decision-making.

Completed a Credit Analyst Job Simulation, analyzing financial ratios, industry trends, and credit risks to assess a company's financial health and support credit decision-making.

Proficient in Microsoft Office Suite, with strong skills in Excel, Word, and PowerPoint for data management, analysis, documentation, and professional reporting.

Earned QuickBooks certification, demonstrating proficiency in bookkeeping, financial transaction management, bank reconciliation, invoicing, and financial reporting.

Completed a freelancing course, gaining skills in online work and client management.

Completed a creative writing course, developing skills in writing and content creation.