I've built cosmetics sales and customer experiences across Shoppers Drug Mart, Hudson's Bay, L'Oréal, Clarins, Dior, and Estée Lauder. As a Cosmetics Manager and Counter Manager, I lead teams, manage inventory and brand image, and execute marketing plans with account executives.
At Clarins, I increased counter sales from $200,000 in 2015 to more than $500,000 in 2019, achieved at least 115% annual sales growth, and grew the team from two to four members. I was awarded the 2020 COSA Team Winner for exceptional customer service in Canadian beauty retail, and ranked No. 3 in Canada and No. 1 in Alberta for the Time to Choose GWP event.
Earlier, I managed science exhibitions and events in Beijing, coordinating governments, institutes, suppliers, universities, and scientific experts for projects including the Nobel Laureates Beijing Forum and National Hi-tech Olympics Exhibition.
