tina haid

I am a customer-focused retail manager with hands-on experience in store operations, team leadership, and sales achievement.

Across roles at West49, The Gap Inc., and Shoppers Drug Mart, I managed point-of-sale systems, handled cash and returns, resolved customer concerns, and consistently met or exceeded sales goals.

I have led shift authorizations, supervised and trained staff, managed inventory and merchandising, and maintained daily operational paperwork to ensure smooth store functioning.

I bring clear communication, strong multitasking in fast-paced environments, and extensive product knowledge to create welcoming customer experiences and supportive team cultures.