I'm currently leading services at Sephora Canada, where I schedule and support a team of 35–40 people, manage onboarding and offboarding, authorize payroll, and oversee the sales floor.
I use Tableau to review sales performance against KPIs, coordinate monthly event schedules for more than 100 brand partners, and keep teams informed on weekly promotional incentives.
Previously, I grew through Sephora roles as Services Lead and Beauty Advisor/SUBC Facilitator, recruiting and training artists, coaching selling and artistry, facilitating beauty classes, and supporting store operations and inventory.
My beauty services background also includes building a loyal clientele and maintaining a top-five brand rank at Benefit Cosmetics, along with providing services, training hires, and managing boutique operations at Mync Beauty.
