moumita pal

Scrum Master for a 12‑member cross‑functional team; facilitated two‑week sprints, daily standups, sprint planning and retrospectives to maintain predictable cadence. Liaised with 4 tribes and 60+ stakeholders in the Inlife tribe to coordinate dependencies, risks and impediments across value streams. Supported PI / Big‑Room planning (attendee/facilitator), streamlined backlog refinement for product

Scrum Master for a 5‑member cross‑functional team delivering opportunity management and quote‑integration features; ran two‑week sprints and daily standups. Coached on story creation and estimation, reducing over‑estimation and improving sprint commitment accuracy. Coordinated backlog grooming across three scrum teams to improve visibility and prioritization for product owners. Managed release rea

Facilitated scrum ceremonies for Cloud Voice product teams; protected teams from over‑commitment and supported estimation, sub‑tasking and progress tracking in Jira. Performed burndown analysis and implemented sprint improvements to increase delivery predictability and release readiness. Coached product owners and teams on Agile methods and facilitated cross‑team coordination with billing, supplie

Owned end‑to‑end delivery of Cloud Voice product user journeys; promoted within one year to manage the product line. Led a 15‑member delivery team; tracked delivery progress, issues and dependencies using Jira and Confluence. Integrated product data via XML parsing and data mapping to support development and reduce rework. Performed data modelling and visualization to inform product decisions and

Led operations and crisis management for 600+ associates, ensuring business continuity and process adherence. Managed asset allocation and procurement; supported setup of BT’s offshore development centre in Bengaluru. Handled information security audits, client visits, and onboarding/offboarding processes. Partnered with Admin and HR for workplace infrastructure and employee engagement initiatives

Served as Technical Engineer and managed incidents reported from PAN INDIA for TTSL.

As Incident Management Advisor, I handled a project named Tata Teleservices Limited (TTSL). In this project. I functioned as Technical Engineer and meticulously spearheaded the incidents reported from PAN INDIA for TTSL. I also monitored allocation and incidents related to IT hardware and software application while contributed as a part of the Asset Management team.
My other job responsibilities i

7.3 CGPA

90%

Mar 2022

studied in Electrical and electronics

Jan 2026 · Expires Jan 2027

Oct 2025

Jul 2022

Jan 2015