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MOSUNMOLA OLUSEGUN

@mosunmolaolusegun

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I keep operations, client communications, projects, and social content organized, on schedule, and moving forward.

Nigeria

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What I'm looking for

I'm looking for a role where I can support teams through organized operations, client communication, project coordination, and social media management while delivering work independently and keeping priorities on track.

I've supported entrepreneurs and business teams through executive assistance, client communication, project coordination, and social media management. At LearnArk Tech, I manage calendars, research, inboxes, databases, reports, and content while maintaining a 95% client satisfaction rate.

I scheduled more than 30 meetings monthly while reducing scheduling conflicts by 20%, and improved data retrieval efficiency by 40% through better spreadsheet and database organization. I also write and edit blog posts, newsletters, articles, and social content that increased client engagement by 15%.

At Safe Online Space CYMRU, I manage Instagram, Facebook, and TikTok content, community engagement, reporting, and client communication. My customer service background includes resolving 95% of inquiries on first contact and managing high-volume support across email, chat, and phone.

Experience

Work history, roles, and key accomplishments

Current

Social Media Manager

Current

Safe Online Space CYMRU

Mar 2026 - Present (7 months)

Manages and grows client social media presence across Instagram, Facebook, and TikTok, developing content strategies and handling community management and performance reporting.

Social Media Management Content Strategy Instagram Facebook TikTok Community Management performance reporting Client Communication

Current

Virtual Assistant

Current

LearnArk Tech

Nov 2024 - Present (1 year 11 months)

Managed calendars, scheduled meetings, conducted research, handled email correspondence, and supported social media content and administrative tasks, improving efficiency and client satisfaction.

Calendar Management Research Email Management Spreadsheets Databases Slack Zoom Canva Trello Google Workspace Social Media Content Blog Writing Editing

Customer Service

Sidmarks Royal Ventures

Mar 2023 - Apr 2024 (1 year 1 month)

Resolved customer inquiries via email, chat, and phone, maintaining high satisfaction rates and identifying workflow improvements to reduce response times.

Customer Service Problem Solving Data Analysis Reporting Upselling Cross Selling

Administrative Assistant

TPK Wellness and Health Centre

Jun 2021 - Dec 2021 (6 months)

Prepared and proofread documents, managed executive calendars, planned travel, and processed expense reports, improving efficiency and reducing costs.

Proofreading Calendar Management Travel Planning Expense Reporting Confidentiality