Mostafa Mahmoud

Own product features end to end across the Customer App, Service Provider Portal and Admin Panel of a platform serving 850,000+ registered customers and 500+ orders a day. Drove demand across key KPIs, cutting order cancellations from 8% to 4% and growing external orders to 4% of total orders.

Delivered 5+ modules of the HR web and mobile application, overseeing development and writing user stories and functional specifications. Managed stakeholder communications and followed up on project progress to ensure timely delivery.

Translated business goals into a product vision and roadmap, gathering stakeholder requirements and prioritizing the backlog by business value. Took the product from MVP definition to a live launch and coordinated with UX/UI, development, marketing, and sales teams.

Delivered 15+ features across the call center and admin dashboards, owning a growing product backlog. Created SRS and BRD documentation with diagrams, wrote use cases and user stories, and coordinated release cycles with UI/UX teams.

Gathered and documented requirements for web and mobile app projects and business processes. Developed user stories, prototypes, and functional specifications, and liaised between clients, vendors, and development teams.

Provided software solutions and marketing strategies for businesses.

Completed Product Management Fundamentals certification in 2026.

Earned Lifelong Learning Certificate (LLL) in 2025.

Earned Scrum Foundation Professional Certificate (SFPC) in 2025.

Grade: G2022

Activities and societies: President of Student Union (2020-2021)

Bachelor's degree in Information Technology and Computer Science, graduated in 2022.

Completed Full Stack Web Development certification in 2018.