Moses Kilonzo

At BrandLink Digital Agency, I serve as the primary contact for 12+ international clients across social media, content, and branding projects, maintaining a 96% client satisfaction rate. I coordinate designers, copywriters, and developers to keep deliverables aligned with scope, timelines, and quality expectations.

I lead weekly client calls, prepare status reports, onboard new clients, and use Asana and Notion to turn briefs into clear project plans. I introduced a structured feedback-loop template that reduced average project turnaround by 18% across the agency.

My communications background includes coordinating newsletters, social media, stakeholder correspondence, and campus events at Kabarak University. I also grew the university's Instagram following by 22% in six months through written content and social media support.

As a freelance content writer and social media manager, I manage strategy, scheduling, copywriting, and analytics for small businesses while building ROUNDTTOWN POD across Spotify and YouTube.