Morgan Kothman

Maintained accurate patient records and efficiently entered data into electronic health record systems while supporting patient access. Greeted patients, managed check-in processes, verified insurance coverage, and obtained health plan authorizations to ensure seamless front-office operations.

Conducted detailed reviews of and submitted passport applications as a Passport Acceptance Agent. Maintained, fixed, and added features to a previous intern's web app for managing 3D print requests, while learning a new programming language.

Anticipated needs of retreat center guests from a variety of backgrounds to create a welcoming environment aligning with CPC's mission. Led and managed events cooperatively with colleagues and compassionately received concerns from constituents.

Provided exceptional support to customers working with online form building software to make data collection and management as smooth and effortless as possible, through email, chat, and video. Resolved Enterprise issues relating to Single Sign On authentication services and HIPAA compliance.

Ensured the safety and well-being of patrons as a first responder. Participated in regular training to practice first aid, CPR/AED, and rescue techniques.

Developed a thorough understanding of introductory programming concepts to better guide non-programming majors studying web development. Supported students in setting up a Unix development environment using only the command line.

Served as an Undergraduate Assistant for an introductory programming course, supporting non-programming majors in web development and Unix environment setup.