Morgan Evans

Direct all community operations for a 37-bed memory care community, overseeing staffing, regulatory compliance, resident care, and financial performance. Increased occupancy from 72% to 92% by partnering with community and district sales leaders to implement targeted lead-generation strategies and proactively address resident and family concerns. Reduced staff turnover by 46% year over year while

Drove community occupancy growth, generating 20 move-ins within nine months by guiding prospective residents and their families through the senior living sales process from initial inquiry through move-in. Expanded the professional referral pipeline by building and maintaining relationships with physicians, hospitals, financial professionals, and legal professionals while developing and executing

Consistently surpassed monthly patient growth targets by partnering with the Business Development Manager to develop and execute targeted marketing strategies with local dental and medical offices. Built and maintained a high-performing team of 12 through hands-on supervision, coaching, and development while collaborating with the Lead Doctor on effective delegation and staffing. Streamlined daily

Supported and led day-to-day operations of three Brookdale senior living communities while serving in an Executive Director development role. Oversaw staffing, resident and family engagement, operational performance, and regulatory compliance while working closely with department leaders to maintain high-quality resident services. Partnered with sales and operations leadership to support occupancy

Directed daily operations for the day center and recreation departments while serving as the primary vendor liaison and overseeing program delivery and staffing. Led the recruitment, training, development, and performance management of Recreational Therapists, Recreation Assistant, and Patient Care Technicians. Served as a key member of the PACE interdisciplinary team, resolving participant and fa

Partnered with the Operations Manager to develop and implement a COVID-19 engagement strategy within three months of program shutdowns, maintaining participant connection while achieving 100% compliance with required safety protocols. Developed and managed individualized care plans for approximately 100 participants through comprehensive post-enrollment and quarterly assessments. Directed all oper

Provided comprehensive, outcomes-based recreation therapy services for older adults in a PACE healthcare setting. Assessed participant needs, contributed to individualized care plans, and developed and implemented therapeutic recreation programs focused on functional independence, wellness, and quality of life. Led individual and group interventions including exercise, cognitive stimulation, arts

Developed, implemented, and managed comprehensive recreation services within a short-term rehabilitation and skilled nursing facility. Planned and delivered individualized and group recreation programs, including therapeutic and general activities, while overseeing facility transportation operations. Supervised three Recreation Assistants, two drivers, and a large volunteer base. Served as a membe

Assessed, planned, implemented, and documented comprehensive recreation services for residents in a skilled nursing and short-term rehabilitation facility. Managed the daily operations of the activity department, including supervision of two employees and responsibility for departmental planning, coordination, and administrative tasks. Served as a member of the facility’s interdisciplinary and man

Provided administrative and customer support by coordinating meetings and schedules for the company owner, responding to customer inquiries by phone and email, and managing customer invoicing through QuickBooks. Created and maintained job templates, prepared job progress documentation for meetings, and handled general office administration, including paperwork, filing, and record organization.

Assessed, planned, implemented & documented various interventions with adults with varying diagnoses in a short term rehabilitation setting.

Jun 2015 · Expired Jun 2025