Montserrat Shepherd
@montserratshepherd
Bilingual social service specialist passionate about family advocacy.
United StatesWhat I'm looking for
I am a bilingual (English/Spanish) social service specialist with extensive experience in case management and family advocacy. My passion lies in supporting at-risk populations, particularly within Latino/Hispanic communities. I have a proven track record of collaborating with multidisciplinary teams to provide holistic care and improve access to essential services, ultimately promoting educational success.
Throughout my career, I have honed my skills in conducting thorough assessments, crisis intervention, and helping families navigate complex systems. In my current role as a Senior Case Manager, I lead specialized case management services for children facing complex circumstances, focusing on increasing school attendance and addressing emotional and behavioral issues. My commitment to cultural competency ensures that I effectively support Spanish-speaking families, breaking down language barriers to access critical resources.
As I look to leverage my background in service coordination within mental health services, I am eager to further support individuals and families facing challenges. My experience in program design, community outreach, and partnership building equips me to make a meaningful impact in any organization dedicated to serving vulnerable populations.
Experience
Work history, roles, and key accomplishments
Senior Case Manager K12 Program
Multnomah County
Jan 2019 - Present (6 years 5 months)
Led specialized, short-term case management and coordination services for children in kindergarten through third grade facing complex circumstances, focusing on increasing school attendance and addressing emotional/behavioral issues. Provided targeted services to children experiencing high utilization or underutilization of health and social services across multiple systems, including mental healt
Social Service Specialist Child Protective Services
State of Oregon
Jan 2016 - Jan 2019 (3 years)
Conducted comprehensive safety assessments for at-risk children and families, utilizing the Oregon Safety Model to evaluate risk and protective capacities. Coordinated services and referrals to a variety of resources, including law enforcement, schools, treatment providers, and juvenile courts.
Latino-Hispanic Parent Educator
Neighborhood House Parenting Program
Jan 2009 - Jan 2016 (7 years)
Developed and delivered curriculum for parenting groups and home visits, focusing on early childhood development for Hispanic families. Collaborated with local schools and agencies to support at-risk families in accessing resources for housing, food, legal support, and educational advocacy.
Senior Family Resource Specialist & School Readiness Coordinator
Instituto Familiar de la Raza, Family Resource Center
Jan 2007 - Jan 2008 (1 year)
Coordinated San Francisco's First 5 Early Childhood School Readiness Initiative for Latino families, promoting early childhood education and addressing barriers to school readiness. Led parenting education groups, offering resources and guidance on early childhood development and family support.
Spanish Teacher
Monteverde Friends School
Jan 2005 - Jan 2005 (0 months)
Developed and implemented curriculum for K-12 American students, helping them integrate into a bilingual school environment while fostering cultural exchange.
English Teacher & Community Outreach Coordinator
Teton Literacy Program, La Puerta Abierta
Jun 2004 - Sep 2004 (3 months)
Taught English to newly arrived Hispanic students, focusing on cultural adjustment and language acquisition. Designed and implemented a cultural heritage curriculum to foster students' cultural pride and facilitate integration into their new community.
Education
Degrees, certifications, and relevant coursework
MACBO
QMHA-I, Mental Health
Obtained certification as a Qualified Mental Health Associate Intern. This certification is valid from 2019 to 2026, demonstrating ongoing professional development in mental health services.
Universidad Intercontinental
Bachelor of Arts, Communication Science
Completed a Bachelor of Arts degree in Communication Science. This program provided a strong foundation in communication theories and practices.
La Esmeralda
Certificate of Completion, Fine Arts
Completed a Certificate of Completion in Fine Arts, totaling 600 hours of study. This program focused on various aspects of fine arts.
Macmillan Heinemann
ESL Teacher Certificate, ESL Teaching
Obtained an ESL Teacher Certificate from Macmillan Heinemann. This certification equipped me with the skills to teach English as a Second Language.
Parents as Teachers
Certified Parent Educator, Parent Education
Achieved certification as a Parents as Teachers, Parent Educator. This certification focused on early childhood development and family support.
Availability
Location
United StatesAuthorized to work in
Job categories
Interested in hiring Montserrat?
You can contact Montserrat and 90k+ other talented remote workers on Himalayas.
Message MontserratFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
