Stephanie User
@stephanieuser1
Bilingual social worker passionate about supporting families and children.
What I'm looking for
I am a bilingual (English/Spanish) social services professional with a strong foundation in supporting children, families, and survivors of domestic violence. My experience spans crisis intervention, advocacy, and case management, where I have worked closely with shelters, CPS, early childhood programs, and community partners to help individuals move toward safety and stability.
Throughout my career, I have been dedicated to providing compassionate, trauma-informed care, meeting people where they are. I take pride in my ability to deliver individual and group crisis interventions and counseling, particularly for Spanish-speaking clients. I am excited to grow and expand into other areas of social work where I can continue making a meaningful impact.
Experience
Work history, roles, and key accomplishments
Full-Time Caregiver
Family Care
Aug 2021 - Present (3 years 9 months)
Provided comprehensive full-time care and developmental support for a child, managing daily routines, early education, and emotional regulation. Applied skills in conflict resolution, time management, and emotional support while maintaining involvement in community support networks.
Family Services Specialist I
Alexandria Department of Community and Human Services
Jun 2020 - Present (4 years 11 months)
Served as the primary Family Services Specialist for children and teens impacted by domestic violence, including Spanish-speaking clients. Delivered individual and group crisis interventions, counseling, and court advocacy for women and children in criminal and civil trials. Assisted mothers and children in developing goal plans addressing housing, safety, benefits, and employment challenges.
Intern
Volunteers of America
Aug 2017 - Present (7 years 9 months)
Developed and presented a comprehensive life skills curriculum to shelter residents, conducting intake assessments for new residents. Assisted residents in accessing employment resources, maintaining income, and transitioning out of shelter housing. Managed residential financial records using Excel and contributed to creating the resident handbook and shelter policy manual.
Volunteer
Fairfax County Child Protective Services
Mar 2017 - Present (8 years 2 months)
Supported social workers by shadowing initial and closing investigations, including providing translation services for court transcripts. Provided families with referrals to relevant support services and community resources. Gained hands-on experience in CPS protocols, family-centered interventions, and contributed to case documentation.
Family Services Specialist I
Alexandria Department of Community and Human Services
Nov 2016 - Present (8 years 6 months)
Monitored over 30 childcare providers to ensure compliance with child safety regulations and conducted initial intakes for low-income families seeking assistance. Provided referral assistance and collaborated with CPS, family shelters, and state inspectors on investigations and support efforts. Supported professional development trainings for childcare providers and maintained accurate documentati
Education
Degrees, certifications, and relevant coursework
George Mason University
Bachelor of Social Work, Social Work
2016 - 2020
Northern Virginia Community College
Associate of Science, General Studies
2012 - 2016
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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