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Montserrat Arana

@montserratarana

Creative artist skilled in interpretation and customer service.

Costa Rica

What I'm looking for

I seek a dynamic role that leverages my creative talents and interpersonal skills.

I am a creative artist with a diverse skill set, adept at multitasking in high-pressure environments. My journey has been marked by a strong motivation for personal and professional growth, which I have cultivated through various roles in customer service and interpretation. My experience as an English-Spanish simultaneous interpreter at Language Line Solutions allowed me to hone my skills in accurate translation across multiple fields, including healthcare and law enforcement.

In my role as a Front Desk Agent at Banana Azul Hotel, I delivered exceptional customer service while managing administrative tasks. I further expanded my creative talents as a Social Media Manager at Bhavana Yoga Studio, where I developed and executed marketing strategies to enhance brand visibility. My passion for the arts is evident in my work as a producer and performer with Space Candy, where I manage a collective of women artists and create engaging audiovisual content.

Experience

Work history, roles, and key accomplishments

AH

Virtual Receptionist

Answer Hero

Jan 2023 - Jan 2024 (1 year)

Managed incoming calls in both English and Spanish, connecting clients with business representatives and healthcare professionals while demonstrating excellent communication skills.

SC

Producer and Performer

Space Candy

Feb 2022 - Jan 2024 (1 year 11 months)

Managed a creative collective of women artists, overseeing event organization and production while performing as a DJ and aerialist to create engaging audiovisual content.

BH

Front Desk Agent

Banana Azul Hotel

Jan 2022 - Jan 2023 (1 year)

Delivered exceptional customer service as a Front Desk Agent, assisting guests with their needs and handling administrative tasks such as invoice preparation and phone inquiries.

LS

Simultaneous Interpreter

Language Line Solutions

Jan 2021 - Jan 2022 (1 year)

Provided English-Spanish simultaneous interpretation and customer service for Spanish-speaking clients interacting with English-speaking personnel across various sectors including healthcare and law enforcement.

Education

Degrees, certifications, and relevant coursework

Montserrat hasn't added their education

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Tech stack

Software and tools used professionally

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Montserrat Arana - Virtual Receptionist - Answer Hero | Himalayas