Monsurah Abdulahmed
@monsurahabdulahmed
Agriculture graduate skilled in customer support, client engagement, and investment product promotion.
What I'm looking for
I am a motivated Agriculture graduate with practical experience in customer support, client engagement, and farm operations. I combine strong communication and problem-solving skills with attention to detail to ensure positive customer experiences and accurate documentation.
In client-facing roles, I have marketed investment products, built client relationships, conducted presentations, and prepared performance reports to inform strategy. I also handled customer inquiries, documented feedback, and escalated complex issues for timely resolution.
My hands-on agricultural experience includes account and store management, stock control, tally software posting, bank reconciliation, livestock care, and agronomy tasks. I have also interned in UI design and UX research, contributing to group application projects and presentations.
I volunteer with youth- and community-focused organizations, working on education, financial literacy, and agricultural outreach. I am seeking opportunities where I can apply my communication, organizational, and client-service strengths to contribute measurable value.
Experience
Work history, roles, and key accomplishments
Customer Support Associate
Coronation Asset Management
Nov 2024 - Present (1 year 4 months)
Markets investment products and builds client relationships while documenting feedback and resolving inquiries; monitors sales metrics and conducts client education to drive acquisition and portfolio growth.
Assistant Account Officer
Profundis Farms Nigeria Limited
Feb 2023 - Jul 2024 (1 year 5 months)
Managed farm accounting tasks including posting to tally, weekly activity reporting, and bank reconciliation to ensure accurate financial records and compliance.
Assistant Store Keeper
Profundis Farms Nigeria Limited
Sep 2023 - Feb 2024 (5 months)
Handled issuance and daily stock reporting, maintained bin cards and ledgers, performed stock taking and supported inventory reconciliation for farm supplies.
Product Design Intern
Zuri Training
Feb 2022 - Aug 2022 (6 months)
Contributed to UI design and UX research for a group application project and presented deliverables, supporting user-centred design processes.
Farm Intern
Profundis Farms Nigeria Limited
May 2020 - Oct 2020 (5 months)
Supported aquaculture and livestock operations including pond cleaning, feeding, egg packaging, and assisting in cultivation and harvest activities to maintain production workflows.
Education
Degrees, certifications, and relevant coursework
Lagos State University
Master of Science, Economics
2025 -
Enrolled in Master of Science in Economics at Lagos State University beginning August 2025.
University of Ilorin
Bachelor of Agriculture, Agricultural Economics
2016 - 2023
Grade: 2:2
Completed Bachelor of Agriculture in Agricultural Economics with a Second Class (Lower Division) in July 2023.
Availability
Location
Authorized to work in
Job categories
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