Monette Ng

I am a results-oriented professional with a proven track record of delivering exceptional customer service. My expertise lies in enhancing service excellence by identifying common client challenges and proposing effective solutions. I am proficient in ensuring alignment of services with clients' business objectives, and I possess exceptional capabilities in cultivating a consultant approach in my interactions by addressing client inquiries.

Currently, I am working as a Business Development professional in the Web3 space, where I have successfully developed strategic partnerships with leading blockchain projects, increasing brand visibility and driving engagement by over 40% within my first year. My ability to lead market research initiatives has allowed me to identify emerging trends and opportunities, resulting in the successful launch of community-focused campaigns that contributed to a 25% growth in user acquisition.

Throughout my career, I have held various roles that have honed my skills in account handling, client retention, and project coordination. My experience as Managing Director at Makehood Records and Advertising Operations Manager at Complex Media has equipped me with the knowledge to oversee operations, optimize campaigns, and enhance client relationships. I am passionate about leveraging my skills to drive business success and foster collaboration.